Terms & Conditions

Orders

The receipt of a website order by The Pot Place Garden Centre from you, the customer, constitutes an offer to purchase goods upon the terms and conditions below.

We have a minimum order of £25.00 exclusive of delivery.

All orders are subject to availability of stock.

The description of the goods and images on the website aim to show a clear representation of the goods, but please appreciate that plants do vary so images and descriptions are to be used as a guide.

The pot-size of plants on the website is intended as a guide. Although we do endeavour to provide plants as close as possible in pot-size to those displayed please understand that mistakes, though rare,  can happen – we are only human!

Please note that the height stated in the plant description is the plant growth in 10 years or the plants ultimate height, not the height as sold.

Prices on the website may be subject to slight variation depending on the age and size of plant ordered. However if the price increases between the date we accept your order and the delivery date we will let you know and ask you to confirm by email that the new price is acceptable. If it is not acceptable then you will, of course, have the option of cancelling your order.

Payment

Secure payment is taken via Stripe or PayPal.

Email notification is sent on day of delivery – please be aware that you might receive email notification AFTER you have received your order.

Delivery

Currently, we are only delivering locally – within a 15 mile radius of The Pot Place Garden Centre. Once you have placed your order, we will be in touch within 48 hours to confirm a delivery date with you. If at all possible, we will indicate whether we will deliver in the morning or afternoon.

Deliveries will be made where the 2-metre recommended social distancing advice can be adhered to. Whoever delivers, (Paul or Kevin) won’t need a signature, just a safe place to put your delivery.

Delivery is charged at a £1 per mile per order.

Delivery Mileage Delivery Cost
0 – 0.99 £1
1 – 1.99 £2
2 – 2.99 £3
3 – 3.99 £4
4 – 4.99 £5
5 – 5.99 £6
6 – 6.99 £7
7 – 7.99 £8
8 – 8.99 £9
9 – 9.99 £10
10 – 10.99 £11
11 – 11.99 £12
12 – 12.99 £13
13 – 13.99 £14
14 – 15 £15

But if your order total exceeds £50.00, then delivery is free.

 

Updated: 12th May 2020